Do you want to be part of the efforts to address the greatest challenges of our time, and be able to influence and leave something for future generations to develop? Then Boden Municipality is an employer for you! Boden is located in Norrbotten's coastal region, only 3 miles from the sea between two river valleys. Around 28,000 people live here. Boden is a modern small town close to most things, which creates a rewarding working and leisure life, what we call local life. Boden is located in the heart of an establishment-intensive region and is an important part of the green global social transition. A growing society is being created here, equipped to meet the green new industrialization, with smart and sustainable solutions for collaboration, housing, transport, everyday life and modern business. With strong support from competent colleagues and managers, you will have the courage to try. With us, you will be given great confidence in a fantastic environment, where there is the opportunity to develop yourself and others. Do you want to know more about what it is like to work in Boden municipality? Then you can read more here: www.boden.se/jobbaiboden The Public Works Administration shall with a forward-looking approach make available, maintain, manage and develop the municipality's physical environment, infrastructure and transport. The work of the administration is permeated by cooperation, holistic approach and efficient use of resources. Through good planning, the administration contributes to an attractive living environment that is sustainable in the long term from an ecological, social and economic point of view. The Public Works Administration consists of the following operational areas: Spatial Planning, Water, Sewerage and Waste, Streets, Parks and Forests and Real Estate, Environment and Construction. The Projects and Investment unit manages and coordinates the administration's new and reinvestments. The main task of the Property Department is to provide cost-effective and operationally efficient premises for municipal activities on behalf of the Community Planning Board. The department is to provide the municipal operations with service in real estate matters and coordinate the municipality's premises planning. In addition, the department offers services in the form of cleaning and janitorial services to other municipal administrations. The operations unit is responsible for maintenance, supervision and care in and around the municipality's properties in the form of repairs, exterior care, etc. We are a small organization and thus have short decision-making paths where you get great confidence and personal responsibility. WORK TASKS The property management is now looking for a new operations manager for fault reporting. As an operations manager, you are responsible for ensuring that the fault reporting process works well for customers and visitors. It is also the role of the operations manager to support the management organization with other administrative work linked to operations. The role of operations manager includes, among other things, to: - Responsible for receiving fault reports by phone, email and possibly visits, and possibly registration in IT support - Responsible for the distribution of assignments to operating technicians, caretakers, operating support and, where appropriate, contractors and suppliers - Follow up on fault rectification and assist in the preparation of documentation for planned maintenance - Responsible for maintaining IT support and training employees in the system - Prioritize troubleshooting and operational alarms QUALIFICATIONS We are looking for you with post-secondary education in real estate and operations or documented experience that is considered equivalent. Good experience of working with installations is a requirement as well as experience of working in the real estate and service sector. The position involves communication with many external and internal contacts, so it is important that you have the ability to express yourself well in both speech and writing, and that you handle Office packages as a natural part of your work. Experience of working with real estate systems is an advantage. Personal qualities we are looking for are: - Self-motivated - Takes responsibility for your task. Structures your own approach and drives your processes forward. - Collaborative - Works well with other people. Communicates in a responsive, constructive and flexible manner. - Stable - Is calm and confident in their role. Maintains a realistic perspective on situations and has the ability to focus on the right things. - Service-oriented - attentive and courteous in their behavior. Has an interest, willingness and ability to help others and makes an effort to deliver solutions. - Quality conscious - Thorough, structured and well aware of objectives and quality standards. B - driving license is a requirement. We attach great importance to personal suitability. OTHER We value age and gender balance and diversity in all professional areas. We have smoke-free working hours. We offer one wellness hour per week and a wellness allowance. Via our health portal, you as an employee can book yourself in for various wellness activities such as massages, trial training, lectures, etc. Follow us on Facebook and Instagram When you apply for a job with us, we want you to use our e-recruitment system. Questions about the position can be answered by the contact persons mentioned in the ad. We kindly but firmly decline any contact with media vendors, recruitment sites and the like.