Do you thrive in an administrative role and want to work with orders, support and complaint handling? Then take the chance and apply today as the need is immediate and long-term! Selection and interviews are therefore made on an ongoing basis.
The service?
You will work with order and complaint management where you administer, follow up with customers and in consultation with salespeople and colleagues ensure efficient product delivery. You work in a lovely team and handle incoming cases mainly by phone, email and the internal case management system.
The team has its focus on order administration and to succeed in the role, you as a person should be administrative, structured and careful as well as solution-oriented. The service suits you who have a positive attitude towards change and a desire to constantly develop in your role, you thrive in a work climate characterized by forward thinking, community and short decision paths.
Who are you?
As a person, you are open, have a proactive approach and thrive on working both in a group and on your own. Furthermore, you are driven and service-oriented and always look out for the customer's best interests. You also have a good habit of working in a structured, administrative and thorough manner. To thrive in the role, you are a team player who dares to ask others for help and share your knowledge.
We see that you
- Have experience of working in customer service, sales support and / or sales.
- Experience working with case management systems
- Basic knowledge of the Office package and Excel.
- Good knowledge of Swedish and English.
Advantageous for the service
- Experience in complaint management.
- Driving license and access to own car
Working hours: Monday-Friday 08.00-17.00
Scope: Full-time employment
Before you start with us, we will make an extract from the criminal record.
When you become one of us
This position means that you will be employed as a consultant with us at OnePartnerGroup and you will spend your working days at our customer. As a consultant with us, you have your consultant manager who supports you to succeed and thrive. Of course, your employment is covered by collective agreements, insurance, occupational pension, union relations and wellness allowance, because nothing is more important than that you feel secure with your employment with us. Let us be your new colleague!
We at OnePartnerGroup work with recruitment, staffing and training and are your best colleague in your career when you are looking for a job. With local anchoring in about 50 locations, from Malmö in the south to Kalix in the north, we are always close to you.
What happens when you have applied for the position?
For questions and the like, you are welcome to contact Lotta Ryman at bjorn.edberg@onepartnergroup.se. In this process, we work with continuous selection and filling, which means that the position may be filled before the deadline. Once you have shown interest in the position, we will match your application with the position and we will contact you by email or phone for feedback. If you are relevant for the position, we will meet for an interview and during the process, reference taking and background checks will also take place. Regarding the application, it is done via the ad on OnePartnerGroup's website, we do not handle applications via email due to GDPR.