Night Receptionist Scandic Anglais, part-time 87,5% Type of Employment Part-time
Job position Night receptionist/night porter
Work model On location
Application due date 28 February 2025
Are you the one? **Scandic Anglais is the hotel located in the middle of the city pulse at Stureplan!
Scandic Anglais is located right in the center of Stockholm, next to the vibrant Stureplan and the lush Humlegården. The neighborhood around the hotel is home to Stockholm's best shopping streets and the center of Stockholm's nightlife. With us, guests can enjoy the pulse of Stureplan in our popular Bar Anglais, where laptop work is interspersed with classic bar dishes and atmospheric afterworks. During the summer, our guests can also visit our rooftop bar overlooking the rooftops and the greenery of Humlegården.
What characterizes the work at Scandic Anglais is the family atmosphere and passion for good service. Together, we strive to continue to be a destination for both Stockholmers and travelers and to give our guests top-class service. So now we are looking for you who, together with us, want to give our guests service beyond the ordinary!
We are now looking for a Night Receptionist for Scandic Anglais.
Regardless of why the guest comes to us, there are few things that are as appreciated as a friendly face that greets you. You act as a host together with the rest of the team at the hotel and create a world-class guest experience.
With us, you get to take great responsibility for making the decisions required to make the guest happy and the teams develop and improve working methods and service as the world changes. We are convinced that it is when you can develop and contribute with all your skills and experience that we exceed the guest's expectations. And we have fun at work!
So bring your experience, your commitment and your way of thinking to us - and contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic!
What does the role involve?
As a receptionist, you are responsible for ensuring that our guests receive world-class service. You are the spider in the web that ensures that the guest is always in focus. You're the one who goes through the arrival list and spends time on the details. Making sure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution in your back pocket. You solve most problems and are a star at turning a dissatisfied guest into a satisfied guest. Your workplace is our lobby. Because that's where you meet the most guests. Your responsibilities also include administrative work, security work and sales work.
Working at reception means checking guests in and out, greeting them and giving them the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks around guests and security. All work is done with guest satisfaction and sales in focus.
Who are you?
To fit the role, we believe that you have well-developed social skills and are able to handle many different things happening at the same time. It is very important that you can convey good hospitality to the hotel guests.
You also have experience and knowledge of working with a computer as a tool.
Since the work largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage.
Most importantly, however, are your personal qualities and attitude. To fit the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result.
Information about the position
This is a part-time, night-time, permanent position, currently working 7 nights on and 7 nights off.
We only accept applications via our website. All applications will be processed on a rolling basis and the position may be filled before the closing date, so we ask you to apply as soon as possible. In this recruitment we use a simple service test for selection.
We look forward to welcoming you to Scandic!
Ps. on our website you can read more about our culture, what the position entails and about our benefits!
We go further when differences are embraced. With us, you will have the space to be yourself and develop in the direction you want, based on secure conditions and fair contracts. Bring your experience, your commitment and your way of thinking to us - contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic.
Do you share our values?
BE A PRO BE YOU BE CARING BE BOLD