Receptionist Scandic Linköping City, summer part-time and extra when needed
Linköping, Sverige
Type of Employment Part-time
Job position Hotel receptionist
Work model On location
Application due date 16 March 2025
Are you the one?
Scandic Linköping City is, as the name suggests, centrally located in Linköping - right by the river and just a stone's throw from the train station. The hotel is modern, pleasant and houses, among other things, a famous restaurant that according to White Guide is one of Östergötland's best. We who work at the hotel are primarily a team and always work towards a common goal. We like to take care of our guests and maintain a high level of service. But we also take care of each other and help as much as we can and join forces when needed. We are a multicultural hotel where understanding and cooperation are crucial to our work. The fact that the three Scandi hotels in Linköping have joint management gives our employees great development opportunities. We are now looking for Receptionists for the summer at Scandic Linköping City. Regardless of why the guest comes to us, there are few things that are as appreciated as a friendly face that greets you. You act as a host together with the rest of the team at the hotel and create a world-class guest experience. With us, you get to take great responsibility for making the decisions required to make the guest happy and the teams develop and improve working methods and service as the world changes. We are convinced that it is when you can develop and contribute with all your skills and experience that we exceed the guest's expectations. And we have fun at work! So bring your experience, your commitment and your way of thinking to us - and contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic! What does the role involve? As a receptionist, you are responsible for ensuring that our guests receive world-class service. You are the spider in the web that ensures that the guest is always in focus. You're the one who goes through the arrival list and spends time on the details. Making sure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution in your back pocket. You solve most problems and are a star at turning a dissatisfied guest into a satisfied guest. Your workplace is our lobby. Because that's where you meet the most guests. Your responsibilities also include administrative work, security work and sales work. Working at reception means checking guests in and out, greeting them and giving them the information they need about their stay. You manage bookings in the Opera Cloud system and handle administrative tasks around guests and security. All work is done with guest satisfaction and sales in focus. The hotel is open 24 hours a day and it is therefore important that you enjoy working in shifts (mornings, afternoons and weekends). Who are you? To fit the role, we believe that you have well-developed interpersonal skills and are able to handle many different things happening at the same time. It is very important that you can convey good hospitality to the hotel guests. You also have experience and knowledge of working with a computer as a tool. Since the work largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage. Most importantly, however, are your personal qualities and attitude. To fit the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result. Information about the posts The positions are employment for temporary work during the summer, week 25 tom. 32, but we give priority to applicants who can work extra if needed also during the spring and fall. Training as agreed but desirable as soon as possible. Our reception is open around the clock and we staff it accordingly - day, evening and night shifts. Applicants need to be at least 20 years old due to our alcohol license. We only accept applications via our website. All applications will be processed on a rolling basis and the position may be filled before the closing date, so please apply as soon as possible. In this recruitment we use a simple service test for selection. We look forward to welcoming you to Scandic! Ps. on our website you can read more about our culture, what the position entails and about our benefits! We go further when differences are embraced. With us, you will have the space to be yourself and develop in the direction you want, based on secure conditions and fair contracts. Bring your experience, your commitment and your way of thinking to us - contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic. Do you share our values? BE A PRO BE YOU BE CARING BE BOLD