Scandic Upplands Väsby is the homely hotel and is located next to the highway between central Stockholm and Arlanda Airport. Our guests range from classic business travelers, to four-legged friends and sporting young people. No two days are the same and we usually have a full house! Although the hotel is small in size, we have a lot to offer both our guests and employees. We who work here are a big family who care about each other's development. In addition to the best colleagues, we also offer many courses and development opportunities for our employees. Do you care about your colleagues as much as we do? Then you are the one we are looking for! We are now looking for a Receptionist for the hotel Scandic Upplands Väsby. Regardless of why the guest comes to us, there are few things that are as appreciated as a friendly face that greets you. As a receptionist, you act as a host together with the rest of the team at the hotel and create a world-class guest experience. As a receptionist, you will work in one or more areas of responsibility that all contribute to the overall guest experience. During your time with us, these areas may vary as you and the business develop. You'll take a lot of responsibility for making the decisions necessary to ensure guest satisfaction, and our teams will develop and improve their approach and service as the world around them changes. We are convinced that it is when you can develop and contribute with all your skills and experience that we exceed the guest's expectations. And we have fun at work! So bring your experience, your commitment and your way of thinking to us - and contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic! What does the role of receptionist entail? Working in the Front of House area, you'll be responsible for ensuring that our guests receive world-class service. You are the spider in the web that ensures that the guest is always in focus. You're the one who goes through the arrival list and spends time on the details. Making sure that the guest's wishes are fulfilled. You always have a smile on your face and a creative solution in your back pocket. You solve most problems and are a star at turning a dissatisfied guest into a satisfied guest. Your workplace is our lobby. Because that's where you meet the most guests. Your responsibilities also include administrative work, security work and sales work. Front of House work involves checking guests in and out of the hotel, greeting them and giving them the information they need about their stay. You manage bookings in the Scorpio system and handle administrative tasks around guests and security. All work is done with guest satisfaction and sales in focus. The hotel is open 24 hours a day and it is therefore important that you enjoy working in shifts (mornings, afternoons and weekends). Who are you? To fit the role, we believe that you have well-developed interpersonal skills and are able to handle many different things happening at the same time. It is very important that you can convey good hospitality to the hotel guests. You also have experience and knowledge of working with a computer as a tool. Since the work largely consists of communicating with guests, good knowledge of Swedish and English is a prerequisite. If you speak another language, it is an advantage. Most importantly, however, are your personal qualities and attitude. To fit the role, you need to be a responsive and unpretentious team player who takes great responsibility for your tasks and the overall result. Information about the position The position is a permanent 20% on every other weekend the service includes weekends both daytime and evening hours We only accept applications via our website. All applications will be processed on a rolling basis and the position may be filled before the closing date, so we ask you to apply as soon as possible. In this recruitment we use a simple service test for selection. We look forward to welcoming you to Scandic! Ps. on our website you can read more about our culture, what the position entails and about our benefits! We go further when differences are embraced. With us, you will have the space to be yourself and develop in the direction you want, based on secure conditions and fair contracts. Bring your experience, your commitment and your way of thinking to us - contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic. Do you share our values? BE A PRO BE YOU BE CARING BE BOLD