Shift Leader Breakfast, Scandic Crown, part-time 80% Type of Employment Part-time
Job position Breakfast host/breakfast hostess
Work model On location
Application due date 31 March 2025
Are you the one? Scandic Crown is located a stone's throw from Gothenburg Central Station and close to most things. The hotel is recently renovated and has a large capacity for meetings and events. Our guest satisfaction is always at a high level, which we believe is due to the strong service culture that prevails here - a service culture that is made possible by the fact that we also have satisfied employees.
At Scandic Crown, we always look out for each other and help out when we can. We are convinced that a good atmosphere among our colleagues leads to outstanding hotel experiences for our guests. We also believe in the opportunity to develop for those who want to, which is why all employees can influence their work situation as well as the hotel's development.
We are now looking for a Shift Leader, Breakfast for the Scandic Crown hotel.
Regardless of why the guest comes to us, there are few things that are as appreciated as a friendly face that greets you. As Shift Leader, you act as a host together with the rest of the team at the hotel and create a world-class guest experience.
During your time with us, these areas may vary as you and the business develop. You'll take a lot of responsibility for making the decisions needed to satisfy our guests, and our teams will develop and improve our ways of working and service as the world around us changes. We are convinced that it is when you can develop and contribute with all your skills and experience that we exceed the guest's expectations. And we have fun at work!
So bring your experience, your commitment and your way of thinking to us - and contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic!
What does the role of Shift Leader Breakfast entail?
You work in our breakfast and are the first guest to meet in our restaurant, therefore it is of great importance that you have a warm welcome and are attentive to details and the guest's needs. You have a burning interest in food and drink and like order and orderliness, both in your own and your colleagues' work. All to give our guests a fantastic dining experience. Your main tasks will be to serve food and drinks and to be responsible for the operation on your shifts. You will also support the team at the hotel with other tasks when needed.
In the role of Shift Leader, you are responsible for the hospitality of the entire hotel towards both guests and employees. In addition to being part of the operation, you have the overall overview of the guest flow in the restaurant and, together with the team, ensure that tasks are prioritized so that the business flows so that guests are satisfied. You lead and distribute the work and manage the staffing during your shift. If necessary, you are given the opportunity to train new employees at the hotel and you also relieve the Kitchen Manager / Breakfast Manager with some administrative tasks.
Who are you?
To fit the role, we believe you have at least two years of experience in similar work and experience in concept-driven operations. You have both the ability and willingness to work with operational leadership. You are confident in your leadership and have both integrity and sales drive. Most importantly, however, are your personal qualities and attitude. To fit the role, you need to be a good team player who takes great responsibility for your tasks and the overall result. It is also important that you can convey good hospitality to the hotel's guests.
Information about the position:
The position is a permanent part-time position.
We only accept applications via our website. All applications will be processed on a rolling basis and the position may be filled before the closing date, so please apply as soon as possible. In this recruitment, we use a simple test on service in the selection.
We look forward to welcoming you to Scandic!
On our website you can read even more about the position, our benefits and our culture at Scandic! Interviews are ongoing and may be filled before the deadline, so do not hesitate to apply today!
We go further when differences are embraced. With us, you get the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a basis. Bring your experience, your commitment and your way of thinking to us - contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic.
Do you share our values?
BE A PRO BE YOU BE CARING BE BOLD