Shift Leader Housekeeping Scandic Mölndal, full time
Mölndal, Sverige
Type of Employment Part-time
Job position Hotel housewife
Work model On location
Application due date 25 November 2024
Are you the one?
Scandic Mölndal is centrally located at Mölndals Galleria with good communications to Gothenburg. The entire hotel is recently renovated and has a very inviting environment for our guests. Our meeting rooms are personalized and our lobby is a living room where our guests join together. We are all part of the same team and work together with great joy and commitment. We always focus on our joint work and join forces where needed. We are convinced that a good atmosphere among us employees leads to outstanding hotel experiences for our guests. We are now looking for a Shift Leader in Houekeeping for the hotel Scandic Mölndal. Regardless of why the guest comes to us, there are few things that are as appreciated as a friendly face that greets you. As a Shift Leader, you act as a host together with the rest of the team at the hotel and create a world-class guest experience. During your time with us, these areas may vary as you and the business develop. You'll take a lot of responsibility for making the decisions necessary to ensure guest satisfaction, and the teams will develop and improve their approach and service as the world around them changes. We are convinced that it is when you can develop and contribute with all your skills and experience that we exceed the guest's expectations. And we have fun at work! So bring your experience, your commitment and your way of thinking to us - and contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic! What is the role of Shift Leader Housekeeping? Together with your colleagues, you are responsible for the important task of ensuring that the hotel is kept to a high standard of cleanliness and that our guests have a "wow" feeling when they enter the hotel and their hotel room. Your main tasks are cleaning of hotel rooms, corridor, kitchenette and public areas of the hotel. You handle laundry and restock supplies. Of course, you support the team at the hotel with other tasks when needed. In the role of Shift Leader, you are responsible for the hospitality of the entire hotel both towards guests and employees. In addition to being part of the operation, you have the overall overview of the workflow in the team. You work with the team to prioritize tasks so that the business flows so that guests are satisfied. You lead and distribute work and manage staffing during your shift. If necessary, you will be given the opportunity to train new employees at the hotel and you will also relieve the Housekeeping Manager with some administrative tasks. Who are you? To be suitable for this role, we believe that you have at least two years of professional experience, as well as experience in guest relations and service operations. You have both the ability and willingness to work with operational leadership. You are confident in your leadership and can express yourself well in Swedish. To thrive in the role, you also need to be thorough and have an eye for detail. It is important that you have a good physique, are flexible and have good collaboration skills, as all employees together are responsible for the guest's experience. You spread good energy around you and are a caring colleague. Most importantly, however, are your personal qualities and your attitude. To fit the role, you need to be a good team player who takes great responsibility for your tasks and the overall result. It is also important that you can convey good hospitality to the hotel's guests: - Swedish in speech and writing - Leadership experience - Solution-oriented and flexible - Leading and distributing work tasks - Good interpersonal skills - Computer literacy Information about the post: The position is a full-time, permanent position. We only accept applications via our website. All applications will be processed on a rolling basis and the position may be filled before the closing date, so please apply as soon as possible. In this recruitment we use a simple service test for selection. We look forward to welcoming you to Scandic! Ps, on our website you can read even more about the position, our benefits and our culture! - Swedish in speech and writing - Leadership experience - Solution-oriented and flexible - Leading and distributing work tasks - Good interpersonal skills - Computer literacy We go further when differences are embraced. With us, you will have the space to be yourself and develop in the direction you want, based on secure conditions and fair contracts. Bring your experience, your commitment and your way of thinking to us - contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic. Do you share our values? BE A PRO BE YOU BE CARING BE BOLD