Shift Leader Restaurant (Waiter) Scandic Malmen, full time
Stockholm, Sverige
Type of Employment Part-time
Job position Head waiter
Work model On location
Application due date 14 April 2025
Are you the one?
**Welcome to the heart of Södermalm! Scandic Malmen is the hotel that is absolutely the best in the south, here it is teeming with wonderful shops, restaurants and a cultural life with guests from all over the world. The hotel's premises have a respectful past in music history with concerts from the Empire, Depeche Mode & Duran Duran and where the feeling is still in the walls. Malmen has the premises where only the imagination sets the limits, everything from television broadcasts, concerts and larger events are not unusual and where flexibility is our strength. Now we are looking for you who want to help write our history. So are you great at delivering service at the highest level, driving sales and being a role model for your colleagues? Then we think you should take the chance and join us on our journey! We are now looking for a Head Waiter for the Restaurant at Scandic Malmen, which is currently undergoing a major renovation. Regardless of why the guest comes to us, there are few things that are as appreciated as a friendly face that greets you. As a Shift Leader, you act as a host together with the rest of the team at the hotel and create a world-class guest experience. During your time with us, these areas may vary as you and the business develop. You'll take a lot of responsibility for making the decisions needed to satisfy our guests, and our teams will develop and improve our ways of working and service as the world around us changes. We are convinced that it is when you can develop and contribute with all your skills and experience that we exceed the guest's expectations. And we have fun at work! So bring your experience, your commitment and your way of thinking to us - and contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic! What does the role of head waiter involve? As the first person our guests meet in our restaurant, it is of great importance that you have a warm welcome and are attentive to details and the guest's needs. You have a burning interest in food and drink and like order and orderliness, both in your own and your colleagues' work. All to give our guests a fantastic dining experience. Your main tasks will be to receive guests, lead and coach the team on site and be responsible for ensuring that all our guests have a fantastic experience. You will also support the team at the hotel with other tasks when needed. As a maître d', you will be responsible for the hospitality of the entire hotel for both guests and staff. In addition to being part of the operation, you have the overall overview of the guest flow in the restaurant and, together with the team, ensure that tasks are prioritized so that the business flows so that the guests are satisfied. You lead and distribute the work and manage the staffing during your shift. If necessary, you will be given the opportunity to train new employees at the hotel and you will also relieve the Restaurant Manager with some administrative tasks. Who are you? To be suitable for this role, we believe that you have at least two years of experience in similar work and experience in concept-driven operations. You have both the ability and willingness to work with operational leadership. You are confident in your leadership and have both integrity and sales drive. Most importantly, however, are your personal qualities and attitude. To fit the role, you need to be a good team player who takes great responsibility for your tasks and the overall result. It is also important that you can convey good hospitality to the hotel's guests. Information about the position: The position is a full-time, permanent position. We apply 6 months probationary period. You report to the Restaurant Manager and are responsible on site in the restaurant in his absence. The service involves working in the evening. Start date April. We only accept applications via our website. All applications will be processed on a rolling basis and the position may be filled before the closing date, so please apply as soon as possible. In this recruitment we use a simple service test for selection. We look forward to welcoming you to Scandic! Ps. on our website you can read even more about the position, our benefits and our culture at Scandic! We go further when differences are embraced. With us, you get the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a basis. Bring your experience, your commitment and your way of thinking to us - contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic. Do you share our values? BE A PRO BE YOU BE CARING BE BOLD