Three kilometers outside Örebro city, a couple of turns from the E18 and E20, Scandic Örebro Väst is a perfect starting point for exploring the city's culture and entertainment. Our guests can feel at home in our restaurant Köksbaren, have a drink in the bar and relax on the sofa in front of the fireplace. We want to be the obvious hotel when you choose to visit Örebro. We do this by having a strong service culture and a top-class hotel, but the most important part is the people who do the incredible work to get us there - our employees. Therefore, we are keen to encourage each other daily and keep a good atmosphere in the team. We are looking for a Front Office Manager (reception manager) for Scandic Örebro Väst. At Scandic, everyone works together to create a world-class guest experience throughout the guest's stay. As Front Office Manager, you are the one who motivates, drives, develops and engages everyone in the team to take great personal responsibility for improving working methods and service as the world around us changes. We are convinced that it is when you are allowed to develop and contribute with all your skills, that we exceed the guest's expectations and we also have a lot of fun at work! What does the role involve? In this role as Front Office Manager you are responsible for - Front Office where you have the overall responsibility for ensuring that our guests receive world-class service from check-in to check-out. This means ensuring that you, together with your team, make sure that the guest is always in focus. - Meeting & Event Coordination where you have the overall responsibility for ensuring that our meeting guests receive world-class service. This means ensuring that you, together with your team, make sure that the meeting guest is always in focus. You lead and develop the business and employees based on the company's strategy, goals and local conditions. You have a passion for service and through your leadership you inspire and motivate your employees and create the conditions for you to create outstanding guest experiences together. As Front Office Manager, you are also part of the daily operations and you are responsible for planning and staffing based on the needs of the business. You are part of the hotel's management team, which means that together with your colleagues you have overall responsibility for the entire hotel. Who are you? You have a positive approach to change and the ability to lead others through it, you are flexible and able to see solutions and build relationships. You are a leader, who takes it for granted to be present at different times and days and have a holistic perspective in everything you do. You recognize the benefits of collaboration, give regular feedback and are communicative in your leadership style. You plan your time and work purposefully towards short- and long-term goals. As a manager with us, you live by our leadership compass with Inspire, Collaborate, Build trust and Empower as a natural part of your leadership. You live our values and act as a role model in your role. You have previous experience in leading others in a similar role and relevant education and experience in the service industry. You have very good administrative skills, experience of financial planning and follow-up, and good experience of working in various systems. You also need to have a good knowledge of Swedish and English, both spoken and written. Information about the position: At least 3 years of experience from a similar position in the service industry is a requirement. The position is a permanent full-time position. We apply a probationary period of 6 months. You will report directly to the hotel manager. The service mainly includes day shifts, but you need to be prepared to work both early morning shifts, evening shifts, both weekdays and weekends. Start date according to agreement. We only accept applications via our website. All applications will be processed on a rolling basis and the position may be filled before the closing date, so please apply as soon as possible. In this recruitment, we use personality tests as part of the selection process. Bring your experience, commitment and way of thinking to us - and contribute to a culture where we genuinely care: about each other, our guests and our planet. Welcome to Scandic! At least 3 years of experience from a similar position in the service industry is required. We go further when differences are embraced. With us, you get the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a basis. Bring your experience, your commitment and your way of thinking to us - contribute to a culture where we really care: about each other, our guests and our planet. Welcome to Scandic. Do you share our values? BE A PRO BE YOU BE CARING BE BOLD