The direct bank of Sparebank 1 Østlandet is located in Hamar and Oslo, and has approximately 100 employees. The direct bank is the bank's customer center for the private market, and is responsible for handling all incoming customer inquiries within insurance.

Are you an experienced insurance advisor with a strong commitment to creating good customer experiences? Do you want to be an important resource in the bank and help strengthen our position in the market? If so, we'd love to hear from you!

With us, you'll have the opportunity to work with exciting products, build strong customer relationships and, most importantly, acquire new customers. We are located in the bank's office at Youngstorget.

Some shift rotation must be expected within 08-18

Tasks

• Advice and sales of non-life and personal insurance to private individuals over the phone.
  
• See opportunities and quickly take relevant initiatives towards customers
• Contribute to growth and development through interaction with other parts of the Group.
  
• Guide the customer to the use of self-service solutions for the benefit of the customer and the bank.
  
• In addition to telephone, e-mail, chat and other written tools will also be used.
  

Qualifications

• Bachelor's degree in economics. Relevant experience can compensate for lack of education.
• Documented sales results - you must be a good salesperson!
  
• Experience from outbound insurance sales.
  
• Authorized insurance seller.
  
• Mastery of technological solutions and self-service tools.
• Good self-management skills.

We want someone who:

• Is results-oriented with a strong desire to succeed.
  
• Motivated by good performance and good customer experiences.
  
• Like to compete - you love to win together with colleagues.
  
• Have strong communication and presentation skills.
  
• Thrive in a fast-paced, open environment.
• Have high ethical standards.

We offer

• An aggressive workplace with a good working environment and a strong professional community.
• Interesting and challenging tasks
• Good training
• We take good care of our employees and have flexible working hours, a hybrid office solution, extra days off and reduced working hours from June to September. We also have a favourable savings scheme that gives employees ownership shares in the Group.
• For positions that require authorization and approval of suitability, a police certificate must be presented.
• We carry out background checks on applicants to verify information contained in CVs and other documentation. The background check is carried out by Semac, with the consent of the applicant.