SpareBank 1 Østlandet is planning to establish a new customer center in Gjøvik this spring. This is in line with the merger agreement entered into with Totens Sparebank, in order to build a stronger bank for Innlandet. We are therefore advertising several part-time positions for SpareBank i Østlandet's new customer center in Gjøvik. The goal is to recruit a total of 15 part-time employees, and we hope to have more of these employees in place before summer 2025. We have 15 vacant 30% positions as customer advisors at our customer center. Basically afternoon/evening work. Ideal for students at bachelor's and master's level.

Shift rotation must be expected. There is a requirement to work in the afternoon/evening on weekdays. During the summer holidays, we need part-time employees to cover for vacation, i.e. in a 100% position.

As a customer advisor, your most important task is to provide service and good advice on relevant products and solutions. Are you a service-minded and willing-to-learn person who wants an exciting part-time job in banking?
We are looking for you who are good with people, have an eye for detail, and who thrive on helping others with financial questions on the phone. For you, this will be an exciting opportunity to help establish a new customer center in Gjøvik. Are you able to spread joy and enthusiasm among colleagues and customers? If this is you, we look forward to hearing from you.

Tasks

First-class advice combined with good local knowledge is Sparebank1 Østlandet's strength. We want more customers to come to us when they need advice on their personal finances. We will be there for our customers when they need us, and earn the right for our customers to choose us, every day. Here are some of our most important tasks:

• Customer service, guidance, advice and sales in our retail bank.
• See opportunities and quickly suggest relevant solutions and products for customers.
• Utilize the broad potential of the activities we carry out daily.
• Referral to other relevant expertise. Ensure that all customers use our innovative digital solutions and self-service tools.
  

Qualifications

• Student at bachelor's or master's level, and can show good results in their studies.
• Have work experience or other relevant experience in addition to your studies.
• Guidance, referral and service skills.
• Relevant sales experience and documented sales results are emphasized.
• Master technological solutions and self-service tools.
• Good command of Norwegian and English both orally and in writing.
  
  

Personal qualities

• Motivated by good customer experiences and sales.
• Have a desire to develop their own skills and expertise.
• Initiative, outgoing and solution-oriented.
• Willing to change and quickly adopt new processes and solutions.
• Team player with good communication skills.
• High ethical standards, accurate and quality conscious.
• Flexible and able to work at short notice.

We offer

• A flexible part-time position that can be combined with studies or other commitments.
• Interesting and challenging work tasks.
• Valuable experience from the financial industry that can open doors for further careers.
• Good training.
• We take good care of our employees and have flexible working hours. We also have a favourable savings scheme that gives employees ownership shares in the Group.
• For positions that require authorization and approval of suitability, a police certificate must be presented.
• We carry out background checks on applicants to verify information contained in CVs and other documentation. The background check is carried out by Semac, with the consent of the applicant.
  

All part-time employees must go through a training program to ensure a good understanding of our customer solutions and systems.