Company description

Vattenfall is one of Europe's largest producers and retailers of electricity and heat. Our main markets are Sweden, Germany, the Netherlands, Denmark and the UK. The Vattenfall Group has around 20,000 employees. We have been electrifying industries, powering homes and transforming lives through innovation for over a century. We work for fossil-free energy and drive the transition to a sustainable energy system.

Vattenfall Customer Service Nordic is responsible for sales, billing and customer service via traditional and digital channels for Vattenfall customers in the Nordic region. Our customer service is located in Umeå, Solna and Helsinki and in total we are about 300 employees who together support Vattenfall's various businesses via the customer interface. We work for fossil freedom by guiding our customers to climate-smart solutions. We take pride in creating world-class customer experiences and delivering on agreed targets, thereby contributing to the development of Vattenfall and the Vattenfall brand.

In 2021, Vattenfall Customer Service Nordic was awarded the Union's prize for Sweden's most LGBTI-friendly workplace. We know that a good working climate, first-class customer interaction and innovative thinking are based on us all complementing each other. With us, you can be proud to be who you are!

Vattenfall Customer Service Nordic is certified as a Great Place to Work®. The certification is based on an employee survey within the dimensions of Credibility, Respect, Fairness, Pride and Camaraderie.

About the role

We are looking for someone who wants to be involved in the management of payments. Cash and Credit Management, part of Business Support & Compliance within Customer Service Nordic in Umeå is now looking for a Cash Management Specialist to join the team.

We offer you the opportunity to work with incoming and outgoing payments together with colleagues in the team as a common area of responsibility. Within our team we work closely together and support each other. You will take great responsibility for handling payments but also for your own development, which means that you as an applicant want to step in with 100% commitment, great initiative with a focus on continuous improvement.

The role involves participating in various projects as well as regular line work, which means that you are expected to be able to communicate with customers both in writing and via inbound and outbound calls.

We believe that success is achieved through teamwork, a high level of commitment, everyone making their voice heard, making demands on each other and giving each other constructive feedback.

Main tasks of the job

The Cash Management Specialist's mission is to manage payments and to support the business in order to achieve the business plan's set strategies and objectives by:

• Administering cash receipts and payments.
• Professionally addressing and supporting internal operations for training purposes.
• Managing and administering direct debit payments.
• Continuously coming up with improvement initiatives and solutions to develop and streamline our ways of working and participating in projects.

Requirements specification

We are looking for you who have

• Several years of work experience and with knowledge of payments, credit management or accounting
• System knowledge and experience of SAP (CRM/ISU) and Corporate Netbank (Nordea)
• You have good knowledge of Microsoft Office 365

You as a person

We are looking for you who have a holistic approach and a good understanding of the needs of the business. You have knowledge of and enjoy a structured and solution-oriented approach and have good analytical skills. You are responsible and used to taking your own initiatives. Collaboration with colleagues and other units is an important part of the role, and good cooperation and communication skills are essential for success.

Further information

Location: Umeå, Sweden

Terms of employment: The permanent position is 100% with placement at Vattenfall's office in Umeå starting as soon as possible.

We offer

In addition to being involved in shaping the smart energy society of the future, we offer you a developing and varied work with many contact surfaces. For us at Vattenfall, it is important that work and private life have a good balance, so we offer flexibility in work and the opportunity to work from home if needed. We also have a lot of other employee benefits such as reduced working hours, favorable occupational pension agreements, parental leave allowance and more. Read more about our benefits here.

Welcome with your application no later than September 22

We would like your application to consist of a CV and a personal letter explaining why you are applying for the position and why you are a good fit for the role.

We wish to fill the position as soon as possible and will handle applications on an ongoing basis, so send in your application today!

Please note that we do not accept applications via email, but only accept applications via the link in the ad.

Other information

For more information about the position, please contact the recruiting manager Cecilia Burman, cecilia.burman@vattenfall.com

For information about the recruitment process, please contact Recruiter Anna Uppström, anna.uppstroem@vattenfall.com

Union representatives for this position are Shahriar Badiei (Akademikerna), Christer Von Ahn (Unionen), Mikael Mukka (SEKO), Cecilia Bodin (Ledarna). You can reach all of them via Vattenfall's switchboard, 08- 739 50 00.

Union representatives for this position are: Shahriar Badiei (Akademikerna), Christer Von Ahn (Unionen), Mikael Mukka (SEKO), Cecilia Bodin (Ledarna). You can reach all of them via Vattenfall's switchboard, 08- 739 50 00.

We are convinced that diversity contributes to building a more profitable and attractive company and strive to be good role models when it comes to diversity. Vattenfall works actively to ensure that all employees have the same opportunities and rights regardless of age, ethnic or cultural background, gender, religion/belief, sexual orientation or disability.

Vattenfall is part of Sweden's critical infrastructure, so many of our services are classified. If this position is classified, a security clearance will be conducted prior to employment, in accordance with the Security Protection Act.

We look forward to your application