Company description

Here you will work

Do you want to join us on the journey towards a fossil-free future and the energy industry's best customer experience? As an employee with us, you will be part of a larger goal: to enable fossil freedom that drives Gotland forward. Geab is part of Vattenfall and here you work in a future industry where all skills, new perspectives and different experiences are needed. Working with us should be fun and inspiring. We offer a workplace full of opportunities to develop and be proud of. Together we make a difference, and we now welcome more talent to help us get there.

About the role

We are advertising a permanent position for a dedicated Customer Service Representative, where you will have the chance to deliver first-class service and advice through various channels such as phone, email and face-to-face meetings. We're looking for someone with a strong customer focus, attention to detail and who thrives in an environment where your contribution makes a big difference to customer satisfaction and the success of the business.

Are you ready for a stimulating challenge? Here you get the chance to handle administration around customer cases and to work in a small team of 6 people who jointly strive to solve customer issues in the best way. We look forward to your application and the opportunity to welcome you to our team!

Requirements

We are looking for you who have

• Completed upper secondary school diploma
• Experience in customer service work
• Good ability to communicate both orally and in writing both in Swedish and in English.
• Good computer skills
• It is meritorious if you also have experience in sales

As a person, you should be a driven and curious individual with a natural ability to identify effective solutions. You have a high level of commitment and a strong desire to develop. Good teamwork skills are a prerequisite for the role, and you take responsibility both for your own work and for the needs of the team. As a person, you are positive and energetic, unafraid to take action to get things done.

Further information

We offer

Our people are our strength and creating a safe, healthy and motivating work environment is our main focus. We are convinced that diversity and cooperation between different professions and generations is the key to success. We continuously work to promote an inclusive work environment where all individuals, regardless of age, ethnicity, gender, religion, sexual orientation or disability, are given equal opportunities and feel valued.

Location

The position is located in Visby.

Contact

If you would like to know more about the position, please contact the recruiting manager Josefine Åkerblom, 070-230 94 67.

For more information about the recruitment process itself, please contact recruiter Anna Uppström, anna.uppstroem@vattenfall.com

Union representatives for this position are Eva Jirhem, Ledarna, tel. 08-739 50 00. Jeanette Regin, Unionen, tel. 0498-28 50 22 and Patrik Malmquist, SEKO, tel. 0725 756 538

Welcome with your application

We look forward to receiving your application no later than November 24. In our recruitment processes, we collaborate with Human Resources Services within Vattenfall. Selection and interviews will take place after the closing date. Welcome with your application.

Working at Geab means working with socially important infrastructure. Thus, many of our services are security classified. If this position is security classified, a security clearance will be carried out before employment, in accordance with the Security Protection Act.