Company description

Vattenfall Eldistribution AB distributes electricity to households, companies and society - around the clock all year round. Our electricity network is over 12,000 miles long and we distribute electricity to almost 900,000 customers. We build, operate, maintain and invest in our electricity network to ensure that you as a customer receive a reliable supply.

Read more about us at https://www.vattenfalleldistribution.se/om-oss/

About the role

We are looking for you who want to join our development journey and play a key role by defining, implementing and driving customer-centric product development for our digital products in the role of Product Manager Digital.

Vattenfall Eldistribution is in the middle of the energy transition and has a central role in the electrification that is currently taking place at the societal level. The transition means greatly increased customer interactions in all channels, which places completely new demands on, among other things, our digital customer interfaces.

CX & Digital Channels is a newly established team that leads and supports the organization in working more customer-centric. We conduct qualitative research and collect quantitative data related to our customers' experience, behavior and needs. Based on insights, the team drives development work together with the organization in order to meet customer needs in, among other things, the digital products and create business value. The team owns and drives the development of Vattenfall Electricity Distribution's digital products through product management, product ownership and all the way to implementation and measurement of customer behavior and experience. The digital channels are also covered by web solutions for which the team is product owner. The team consists of competencies in Product Management, Product Ownership, Business Analysis, Service Design, UX Design and Front-End Development.

About the role

As a Product Manager (PM) you will be a key person in shaping the customer experience in our digital channels. Based on business requirements and customer insights, you will lead the development and implementation of product strategies that set the direction for the digital products. You will work in a strategic and tactical role, in close dialog with stakeholders, service designers and product owners, and operationally drive through the strategy in close collaboration with the product owners and competencies from, for example, Tech and UX. The role requires a product-driven person with an interest in creating business value, a basic technical understanding and a customer-centric approach where insights are translated into a clear product plan. The goal is to put the customer in focus and create a customer-centric product development.

You work in a dynamic environment where structures and working methods are under construction and it is therefore important that you thrive in this environment and take the initiative to set new structures, create hypotheses and drive the work forward.

You are responsible for aligning the products with Vattenfall Electricity Distribution's goals and strategy by, for example;

• Developing and communicating the product vision, strategy and roadmap
• Creating and communicating the business case to stakeholders
• Working together with stakeholders to identify new opportunities in line with market needs, regulatory requirements and customer insights and prioritize development efforts accordingly
• Work closely with product owners to ensure that the product strategy and vision are translated into tangible user experiences
• Work closely with development teams to ensure technical feasibility of movement
• Develop and improve product development practices

Requirements

We know you will evolve with us but would love to see that you already have:

• 5+ years experience working in digital product development, of which at least 3+ years in PM/product management where it is highly meritorious to have worked in a software company
• Experience in creating and driving through product strategies that both create business value and solve customers' problems
• Experience in working with different stakeholders and driving through changes
• Experience in working in a modern product-driven organization with a strong product development process
• Good communication skills in Swedish and English, both spoken and written

To succeed in the role, you are strategic and analytical and have a strength in conveying and packaging messages. You are a good relationship builder and are used to managing different interests (stakeholder management). You have the ability to see the big picture and have a positive and solution-oriented approach. You have a strong drive to create positive results for the business and customers. Furthermore, you thrive in an environment where you get to involve and inspire people around you.

Further information

We offer

With us, you get the opportunity to work in a corporate culture where we strive to be open, active and positive with tasks that develop and challenge you. The health and well-being of our employees and partners is important to us. A good working environment is fundamental to everything we do and safety is always at the center. For us, it is important that your personal values are aligned with our culture of making each other better, staying one step ahead and delivering on our promises. We believe that diversity and inclusion lead to innovation, improved business performance and increased engagement and we strive to represent the diversity of our customers and the communities in which we operate.

Location: Solna, with the possibility of hybrid work

For more information about the position, please contact Recruiting Manager Zandra Salomonsson on +46 70 679 88 00. For questions about the recruitment process, please contact Recruiter Angeliqa Haapanen on +46 70 235 73 21.

Union representatives for this position are Christian Ericsson, Ledarna, Ann Marie Sjöbohm, Akademikerna, Ann Petersson, Unionen, Ulf Tengman, SEKO, Asim Nokic, Unionen. All contact persons can be reached via Vattenfall's switchboard 08-739 50 00.

Please send your application no later than January 20, 2025. Selection and interviews will take place after the application deadline. We only accept applications via our website.

We are convinced that diversity helps build a more profitable and appealing company and strive to be good role models when it comes to diversity. Vattenfall works actively to ensure that all employees have the same opportunities and rights regardless of age, ethnic or cultural background, gender, religion/belief, sexual orientation or disability. Read more about how we work with diversity and inclusion here