About the role
The Projects & Technology Department has an important and responsible mission, which is to develop methodology for and manage the nuclear waste arising from Sweden's early nuclear research programs. This includes three specialized units; Radiophysics & Development, Waste Technology & Investigation and Projects & Coordination.
For Projects & Technology, we are now looking for a QA and support manager for IT systems in nuclear technology. Are you a service-oriented and structured person who is passionate about creating quality and improvements in business-critical IT systems? Do you want to be a key player in the nuclear industry and contribute to the development of our test models, documentation procedures and support processes? Then the role of QA and Support Manager at SVAFO could be perfect for you!
About the role
We are now looking for a committed and service-oriented employee who will help us ensure high quality in our deliveries. SVALA is an IT system designed to support waste management and decommissioning in the nuclear power industry and industries that generate radioactive waste.
As QA and Support Manager, you will play a key role in ensuring the quality of SVALA and providing our customers with the support they need to succeed with our solutions. You will work closely with both the development team and our business analysts to ensure we deliver what is promised - both in terms of functionality, user experience and documentation. Your main tasks include:
- Responsible for establishing and maintaining QA processes to ensure all deliverables are of the highest possible quality
- Conduct and document tests to identify areas for improvement
- Follow up and report test results to relevant parties and suggest improvement actions
- Interact with product teams to identify and fix quality issues
- Provide customers with service and technical support
- Manage, classify and follow up on incoming support cases
- Lead training and provide user support within SVALA
- Drive internal improvement processes to streamline and raise the quality of support
- Create and update documentation to ensure that customers and users have access to clear and up-to-date information.
Requirements
We are looking for you who have:
- Relevant university education with a technical focus, or work experience that provides good knowledge in the field
- Fluent Swedish and English in both speech and writing
- Experience in quality work, preferably in software testing or product development
Knowledge of common QA tools and methods, as well as experience working with support cases.
Additional information
Location: Solna or Studsvik (about 25 km from Nyköping and 100 km south of Stockholm).
For more information about the position itself, please contact the recruiting manager Lars Johansson, lars.johansson@svafo.se or Luiz Caldas, luiz.caldas@svafo.se
For questions about the recruitment process, please contact recruiter Summer Lovlinger, tel: 070-19 456 64
Union representatives: Sveriges Ingenjörer, Fredrik Ekenborg, 0709-677 067, Unionen, Thomas Rådeby, 0709-677 077.
Company description
AB Svafo (Sydkraft, Vattenfall, Forsmark, Oskarshamn) has the task of taking care of nuclear waste and facilities from early Swedish nuclear research in a safe and environmentally responsible manner. Svafo's mission is in the common interest of society. We find long-term sustainable solutions for the remains of the research that laid the foundation for the Swedish nuclear power industry. Our operations are conducted on a non-profit basis and are financed through our owner companies. Our activities are regulated by Swedish laws and are conducted under the supervision of the Swedish Radiation Safety Authority, SSM.
AB Svafo has about 70 employees and is characterized by close cooperation within the company to effectively achieve its goals and fulfill its tasks. Read more about us at: www.svafo.se
Please apply no later than December 5, 2024.
Selection and interviews will take place after the application deadline. We only accept applications via our website.
Vattenfall is part of Sweden's critical infrastructure, thus many of our services are security classified. If this position is classified, a security clearance will be carried out before employment, in accordance with the Security Protection Act.
We look forward to your application!