Company description

Vattenfall is one of Europe's largest producers and retailers of electricity and heat. Our main markets are Sweden, Germany, the Netherlands, Denmark and the UK. The Vattenfall Group has around 20,000 employees. We have been electrifying industries, powering homes and transforming lives through innovation for over a century. We now want to make fossil-free living possible within a generation and we are driving the transition to a sustainable energy system.

Vattenfall Eldistribution AB distributes electricity to households, businesses and society - around the clock, all year round. Our electricity network is over 12,000 miles long and we distribute electricity to almost 900,000 customers. We build, operate, maintain and invest in our electricity network to ensure that you as a customer receive a reliable supply. Read more about us at https://www.vattenfalleldistribution.se/om-oss/

About the role

Are you ready to step into a future-oriented technical role?

We are looking for a Technical Operations Center Operator who is passionate about technology and wants to help shape the digital solutions of the future. As our new colleague, you will play a key role in our growing and modernized business. There is a need to develop the business together with internal groups, operations centers and alarm centers, among others.

What you will do:

• Technical Support Management: You will manage our 1st line support to resolve technical issues and ensure the smooth running of our systems. From initial problem analysis to coordinating solutions with our contractors and suppliers - your input makes a difference!
• Working on commissioning: You'll have the chance to be involved in the installation and start-up of new technical equipment.
• Documentation and improvement: Your diligence in documentation will help us maintain high standards and improve our processes.
• Participate in projects and collaborate: You will collaborate with internal teams and external parties, giving you a broad experience and the opportunity to develop professionally.

What we offer:

• An inclusive work environment: we value diversity and strive to create a workplace where everyone feels welcome and respected.
• Development opportunities: You will have the opportunity to grow and develop within the company and participate in exciting projects.

Requirements specification

We are looking for you who are interested in using your technical knowledge and experience to make a difference in our organization. If you are a curious and committed person who wants to contribute to our success, then this is an opportunity for you!

What we are looking for:

• Education and experience: You have a high school diploma in IT/Technology or equivalent documented skills and at least one year of experience in technical support, as well as knowledge of IP-based networks.
• Language skills: You have a good command of Swedish and English, both spoken and written.

Advantageous:

• Experience of working with IP-based networks.
• Previously worked in development in IT or Technology.

We attach great importance to your personal qualities. We are looking for a person who is flexible, structured and motivated. You are communicative, have high integrity and are service-minded. Your ability to establish and maintain good contacts, both internally and externally, is important to us.

Further information

What we offer

In addition to helping shape the smart energy society of the future, you will play a central role in our vision to enable climate-smart living within a generation. With us, you will have the opportunity to work in a corporate culture where we strive to be open, active and positive with tasks that develop and challenge you. The health and well-being of our employees and partners is important to us. A good working environment is fundamental to everything we do and safety is always at the center. It is important to us that your personal values are in line with our culture of making each other better, staying one step ahead and delivering on our promises.

We also offer a wide range of other staff benefits, such as reduced working hours, favorable occupational pension agreements, parental leave allowance and more. Read more about our benefits here.

Location: Luleå

If you would like to know more about the position, please contact recruiting manager Hanna Flemström Tel: 070-382-54 73.

For more information about the recruitment process itself, contact recruiter Johanna Kollander, johanna.kollander@vattenfall.com

Union representatives for this position are Christian Ericsson, Ledarna, Anne-Marie Sjöbohm, Akademikerna, Asim Nokic, Unionen, Ulf Tengman, SEKO. All contact persons can be reached via Vattenfall's switchboard 08-739 50 00.

Welcome with your application no later than October 6.

We are convinced that diversity contributes to building a more profitable and appealing company and strive to be good role models when it comes to diversity. Vattenfall works actively to ensure that all employees have the same opportunities and rights regardless of age, ethnic or cultural background, gender, religion/belief, sexual orientation or disability. Read more about how we work with diversity and inclusion here.

Vattenfall is part of Sweden's critical infrastructure, so many of our services are classified. If this position is classified, a security clearance will be conducted before employment, in accordance with the Security Protection Act.

We look forward to your application!